Note: See System > User Security for an introduction to VSA user security concepts mentioned in this topic. This R93 version of Service Desk â¦ Add our customizable Kaseya service desk ticket surveys to your ticket threads. See online help and user guides for other products. * System tab -> Machine Roles -> select Default * Select the Access Rights tab, make sure the role has access to SD. This guide is the same content as the KSD online user assistance. Double-precision â¦ Kaseya Service Desk (KSD) KSD Help. 2 Kaseya Service Desk Workshop WORKSHOP INTRODUCTION. Kaseyaâ¦ BMS PSA combines many software applications into an integrated business management solution. I'm the IT Security Manager with all the hats in the IT world at a large confectionery broker.

Service Desk â¦ Development struggled for several months as the nuances of Kaseya proceduresâ¦ Create, manage and resolve all of your IT service tickets with Vorex. What's New 1 What's New New Features in Service Desk (v1.3.0.0) â ApOrganization Tickets A new Organization Tickets (page 31) page displays all â¦ Description. Kaseya â¦ cust 2_Service Desk has these catagories and all agents within this scope or machine role get this desk when clicking on the icon to submit a ticket What's occuring::: what ever I setup for annoymous Scope is the desk â¦ Starting Price: Not provided by vendor $19.00/month/user. Get the most out of Kaseya Service Desk by tying it directly to your PSA server for cross communication and status updates.